Policies

SHIPPING & HANDLING

Messrs. R/R, LLC (also referred to herein as “Messrs. R/R” and “we”) ships via FedEx for all orders. If there is an apartment number or unit number associated with your address, please make sure to include it. We do not ship to P.O. Boxes or Freight Forwarders.

All orders placed on www.messrsrr.com (the “site”) are trackable. Once an order has been shipped, you will receive a tracking reference number via email.

SHIPPING RATES

All destined for the United States – $15 USD

All International orders – $25 USD


ORDER PROCESSING

All orders placed on www.messrsrr.com Monday-Friday, will begin processing the following business day. Please note, that orders placed on Friday will begin processing on the following Monday. Messrs. R/R ships every Wed. and Fri. (each a “Shipment Day”), excepting national U.S. holidays (“Holidays”).

Orders placed on Holidays will be processed the following business day and shipped the next Shipment Day.

Notwithstanding the foregoing, orders placed on December 24th through to December 30th, will be shipped out on January 2nd due to the holidays.

Once you received notice of shipping, please expect 2-3 business days for delivery within the United States, and 7-9 business days for international orders. Delivery times do not include Saturday, Sunday, or Holidays.

Please note, when orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. 


LOST AND DAMAGED ITEMS

www.messrsrr.com is not liable for any damages incurred during transit, as such responsibility lies within the responsibility of FedEx. All purchases are made at the buyers’ own risk. www.messrsrr.com does not assume any responsibility for lost or damaged packages.



 

At your service. If you have questions, please contact us at gentlemen@messrsrr.com


RETURN POLICY

FULL-PRICED ITEMS POLICY

All full-priced items are eligible for a return in the original form within ten (10) business days. A copy of your receipt or proof of purchase must also be included with the return.

Please note, www.messrsrr.com only accepts returns. Should you wish to exchange a product, simply return the product back to us and purchase the new size or style that you are looking for. *please refer to the return process outlined below. We do not accept returns from outside the United States. All international orders are final sale.

SALE ITEMS POLICY

All sale items are final sale and not eligible for a return. All items purchased with a promotional code are also a final sale and not eligible for a return. Messrs. R/R does not honor price adjustments.

PROCESS FOR RETURNS

If for some reason you wish to return your purchase, please email gentlemen@messrsrr.com, with the subject line “return request _ your name _order number”. Return requests must be emailed within ten (10) days of receipt of your purchase. In your email please specify the reason behind your return, as well as the description of the item(s) you wish to return. Once your request has been emailed and the return is approved, www.messrsrr.com will provide you with a return authorization number (RAN#) via email. Please include the RAN# with the package you are returning.

The return process will be completed if the merchandise is returned to www.messrsrr.com within seven (7) days from the date your RAN# was issued.
If a return request or returned merchandise falls outside of the fifteenor seven day time frame set forth above, we unfortunately will not be able to accept the return.

Please send your returned item(s) in one shipment to:

MRR Returns

1100 Second St.
Stone Mtn., Ga. 30083
United States


Once your return has been received, you will be refunded the amount paid on your credit card, less original shipping costs.

Please note, you are responsible for all shipping and customs charges associated with returning an order.

GUIDELINES

Goods returned in a worn or washed condition, and/or without hangtags attached fall outside the return policy guidelines – a refund will not be issued. Item(s) returned without an RAN# will also not be accepted, and will be sent back to you at your expense. www.messrsrr.com reserves the right to reject any returns that do not comply with the policy outlined above. Any returns that are not authorized will be sent back to you at your expense and a refund will not be granted.

Please understand that www.messrsrr.com is not responsible for packages lost or damaged in transit.


INQUIRIES

For any questions or concerns please email gentlemen@messrsrr.com. While we seek to respond to all inquiries the day of, some requests may take up to 48 hours to reply to.

Terms & Conditions

Consent

The Messrs. R/R website and related services are made available to you pursuant to the following terms and conditions and any other rules posted on our site. By visiting www.messrsrr.com (the “site”), you are accepting and consenting to the practices described in these terms and conditions. Messrs. R/R reserves the right to modify these terms and conditions, at any time, and your continued use of this site following such changes shall signify your agreement to be bound by the modified terms and conditions.

www.messrsrr.com is owned and operated by Messrs. R/R, LLC (also referred to herein as “Messrs. R/R”, “we”, “our” and “us”) and we reserve the right to make changes to the information and content on this site and the services described therein, at anytime, without notice.

Restrictions

Subject to these terms and conditions, www.messrsrr.com hereby grants you a revocable, non-transferable, non-exclusive, personal and limited license to use and view the site, solely for purposes of purchasing or reviewing Messrs. R/R products and services and not for any commercial use or for use with, or on behalf of, any third party. You may not reproduce, redistribute, publish or otherwise use by electronic or any other means any part of www.messrsrr.com or any content without our prior written consent.

You may not use www.messrsrr.com in any manner that interferes with our normal operations or with the use and enjoyment of another user. You are hereby expressly allowed to access www.messrsrr.com and the content provided only through the user interface provided by us. You agree to use the site and the services only for their intended lawful purpose and in accordance with all applicable laws.

Ownership of Content

www.messrsrr.com includes a combination of content that we, our users, and other third parties create. All content available through www.messrsrr.com, including, but not limited to, written content, interface design and layout, photography, graphics, images, illustrations, marks, logos, sound or video clips, software code and animation, is trademarked or copyright protected. any copyright or other intellectual property in these web pages is owned by, or licensed to us. You are strictly prohibited from reproducing all or any parts of the contents of this site, except in accordance with this agreement.

Grant of License

With your limited license you may download or print pages and images from this web site for your own personal use only. You may copy, extract, or forward pages from this website to a third party for their personal use only. You agree that you will not make any modifications to any pages, images or content that you copy, email, post, forward, share, in any way. You will acknowledge credit to www.messrsrr.com and ensure that all acts comply within our terms of use outlined in these terms and conditions. If you intend to incorporate any part of www.messrsrr.com into any work or publication, you hereby agree to obtain our written consent, prior to such incorporation.

We reserve the right to demand the immediate cessation and removal of any content that violates these terms and conditions or that is otherwise in violation of our intellectual property rights.

Registration and Account Responsibility

Registration on the site is available to anyone 18 year of age or older who truthfully and accurately provides all required information, including a legitimate address, and who obtains a unique username and password. Each time you log in to www.messrsrr.com you will be confirmed an authorized user as defined within our terms and conditions. You are solely responsible for protecting the security and confidentiality of your username and password. You are also solely responsible for any and all access to, and activities performed on www.messrsrr.com including but not limited to, all transmissions and obligations (ie., financial obligations) with your username and password or any other breach or threatened breach of the sites security of which you become aware.

You are hereby strictly prohibited from using false or misleading contact information, pretending to be someone other than yourself, or otherwise misleading www.messrsrr.com or our service providers.


Privacy Policy

Your privacy and online safety sacrosanct. By placing an order with www.messrsrr.com or registering an account on the site, you give us your consent to process and use your personal data in accordance with this privacy policy. All personal information collected will only be used to contact you regarding your orders, returns or to deliver information via our mailing list. When you register for a www.messrsrr.com account, you will automatically be added to our mailing list. If you wish not to receive updates, you may unsubscribe from our mailing list at any time by clicking “unsubscribe” found on the bottom of any newsletter sent to your email.

www.messrsrr.com does not knowingly collect personally identifiable information from anyone under the age of 18. Please do not submit any personal details if you are under 18 years of age, instead please rely on your parent or guardian to assist you.

www.messrsrr.com will not disclose any personal data to outside organization or party unless required by law or in connection with a legal claim or proceeding. www.messrsrr.com may provide certain information to third party service providers who perform specific functions on our behalf. for example, we may share your mailing address and other contact information with our delivery partners. Our service providers (i.e., web hosting, credit card processing and others) may have access to all or parts of the information we maintain. All such information to third parties is limited to the information required to perform their functions. While we seek to limit third-party use of information, Messrs. R/R is not responsible for such third-party use of information that is not in compliance with this policy.

We reserve the right to transfer or assign all information pursuant to a merger, sale, reorganization, purchase or other transaction relation to Messrs. R/R or www.messrsrr.com.

Security

Anyone can browse on www.messrsrr.com without providing any personal information. Personal information is only gathered upon registration or at the point of purchase and all information is gathered securely using an ssl certificate/secure server. Our site uses appropriate security measures to protect the information you give us. Although we take all reasonable steps to protect your personal information, you should recognize that there is no “perfect security” and as such, no internet data transmission can be guaranteed to be secure from access by unintended recipients. Messrs. R/R will not be held responsible for any breach of security unless this is due to our willful misconduct or gross negligence.

www.messrsrr.com may use certain tracking data. tracking data information may be used for a variety of purposes, including but without limitation, to compile statistical, demographic, or aggregated information about visitors to the site generally, and also may be used to create reports on user demographics and the traffic patterns of the site. The reports that are generated from tracking data information are used for a variety of purposes, including, for example, to improve the Messrs. R/R site and our services.

Product Information

Messrs. R/R product on www.messrsrr.com may be available limited to the quantities listed on the site. In some cases, product displayed on the site in images or other intellectual content, may not be available for purchase on www.messrsrr.com. We do our best to maintain accurate information on the site regarding product availability, size, and pricing, however, we cannot guarantee any such accuracy. in addition, the actual colors of the products displayed on www.messrsrr.com will depend on the settings of your monitor, and Messrs. R/R cannot guarantee that your monitor’s display of any color will be completely accurate.

Transactions

Messrs. R/R reserves the right to refuse, in its sole discretion, any order placed on www.messrsrr.com (including, without limitation, orders placed with incorrect information or errors in pricing, including, without limitation, any such errors made by www.messrsrr.com). Messrs. R/R further reserves the right to change or modify any order placed on the site. In the event any order is cancelled or changed, we will attempt to notify you of such cancellation or change; however, we cannot guarantee that you will receive such notice.


Links

www.messrsrr.com may provide links to other sites. We are not responsible for any content featured on those sites and we are not liable for damages or concerns that arise from that content.

Disclaimers

Messrs. R/R disclaims any responsibility for the deletion, the failure to store, the misdelivery, or untimely delivery of any information or material including, without limitation, any purchase order submitted to or transmitted through www.messrsrr.com.

We do not warrant that the site will be uninterrupted or error free. Moreover, we  make no warranties whatsoever as to the content on www.messrsrr.com. www.messrsrr.com and the content and services available on the site are distributed on an “as is, as available” basis. Any material that you download or otherwise obtain through the site is done at your own discretion and risk, and you will be solely responsible for any damages to your computer system or loss of data that results from your download of any material. We make no warranties of the following:

  1.        that www.messrsrr.com will meet your requirements
    ii.      that the www.messrsrr.com will be uninterrupted, timely,   secure, or error free
    iii.     that the content including information regarding products, pricing, or availability that may be obtained from www.messrsrr.com will be accurate or reliable, the quality of any products, services, information, or other material that you purchase or obtain through the site will meet your expectations
    iv.     that the site will be free of viruses or other harmful or malicious code
    v.      and that any errors on this site will be promptly corrected.

By using www.messrsrr.com you expressly agree to assume the entire risk as to the quality and performance of the site and the accuracy or completeness of its content.

In no event shall www.messrsrr.com or any third-party involved in the creation and maintenance of the site and its content included, be liable for any damages (including without limitation, direct, incidental, special, consequential, indirect, or punitive damages, or damages resulting from lost profits, lost data or business interruption) arising out of your access to, use, or inability to access or use the site, including damages to your computer equipment.

www.messrsrr.com reserves the right to terminate your access, or suspend any user’s access to all or part of the site without notice or recourse, for any conduct that Messrs. R/R believes is in violation of any applicable law or of these terms of use outlined in the terms and conditions, or that is believed to be harmful to the interests of another user, a service provider, Messrs. R/R and/or its affiliates.

By visiting and/or using www.messrsrr.com, you agree that the laws of the province of the State of Georgia, United States of America, without regard to principles of conflicts of law, will govern our privacy policy and terms and conditions and any dispute of any sort that might arise between you and us. You also agree that any action at law or in equity that arises out of or relates to any use of the site will be filed only in the State Court situated in Atlanta, Georgia, United States of America or the appropriate federal courts located in Atlanta, Georgia, United States of America, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Contact

Please send any questions or comments regarding www.messrsrr.com to

gentlemen@messrsrr.com

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