SHIPPING & HANDLING

Messrs. R/R, LLC (also referred to herein as “Messrs. R/R” and “we”) ships via FedEx for all orders. If there is an apartment number or unit number associated with your address, please make sure to include it. We do not ship to P.O. Boxes or Freight Forwarders.

All orders placed on www.messrsrr.com (the “site”) are trackable. Once an order has been shipped, you will receive a tracking reference number via email.

SHIPPING RATES

All destined for the United States – $15 USD

Canada – $50 USD

International (not Canada) – $70 USD

ORDER PROCESSING

All orders placed on www.messrsrr.com Monday-Friday, will begin processing the following business day. Please note, that orders placed on Friday will begin processing on the following Monday. Messrs. R/R ships every Wed. and Fri. (each a “Shipment Day”), excepting national U.S. holidays (“Holidays”).

Orders placed on Holidays will be processed the following business day and shipped the next Shipment Day.

Notwithstanding the foregoing, orders placed on December 24th through to December 30th, will be shipped out on January 2nd due to the holidays.

Once you received notice of shipping, please expect 2-3 business days for delivery within the United States, and 7-9 business days for international orders. Delivery times do not include Saturday, Sunday, or Holidays.

Please note, when orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. 

LOST AND DAMAGED ITEMS

www.messrsrr.com is not liable for any damages incurred during transit, as such responsibility lies within the responsibility of FedEx. All purchases are made at the buyers’ own risk. www.messrsrr.com does not assume any responsibility for lost or damaged packages.

At your service. If you have questions, please contact us at gentlemen@messrsrr.com

RETURN POLICY

FULL-PRICED ITEMS POLICY

All full-priced items are eligible for a return in the original form within ten (10) business days. A copy of your receipt or proof of purchase must also be included with the return.

Please note, www.messrsrr.com only accepts returns. Should you wish to exchange a product, simply return the product back to us and purchase the new size or style that you are looking for. *please refer to the return process outlined below. We do not accept returns from outside the United States. All international orders are final sale.

SALE ITEMS POLICY

All sale items are final sale and not eligible for a return. All items purchased with a promotional code are also a final sale and not eligible for a return. Messrs. R/R does not honor price adjustments.

PROCESS FOR RETURNS

If for some reason you wish to return your purchase, please email gentlemen@messrsrr.com, with the subject line “return request _ your name _order number”. Return requests must be emailed within ten (15) days of receipt of your purchase. In your email please specify the reason behind your return, as well as the description of the item(s) you wish to return. Once your request has been emailed and the return is approved, www.messrsrr.com will provide you with a return authorization number (RAN#) via email. Please include the RAN# with the package you are returning.

The return process will be completed if the merchandise is returned to www.messrsrr.com within seven (7) days from the date your RAN# was issued.
If a return request or returned merchandise falls outside of the fifteenor seven day time frame set forth above, we unfortunately will not be able to accept the return.

Please send your returned item(s) in one shipment to:

MRR Returns

1100 Second St.
Stone Mtn., Ga. 30083
United States

Once your return has been received, you will be refunded the amount paid on your credit card, less original shipping costs.

Please note, you are responsible for all shipping and customs charges associated with returning an order.

GUIDELINES

Goods returned in a worn or washed condition, and/or without hangtags attached fall outside the return policy guidelines – a refund will not be issued. Item(s) returned without an RAN# will also not be accepted, and will be sent back to you at your expense. www.messrsrr.com reserves the right to reject any returns that do not comply with the policy outlined above. Any returns that are not authorized will be sent back to you at your expense and a refund will not be granted.

Please understand that www.messrsrr.com is not responsible for packages lost or damaged in transit.

INQUIRIES

For any questions or concerns please email gentlemen@messrsrr.com. While we seek to respond to all inquiries the day of, some requests may take up to 48 hours to reply to.